Privacy Policy

Effective Date: June 13, 2017

Heart Games("We") recognizes that privacy is important to the visitors, users, customers and other parties (collectively or individually “Us ers”), who use our games, applications, forums and/or websites (collectively, the “Services”). This Privacy Policy details important information regarding the use and disclosure of User’s information collected through the Services. This Privacy Policy is incorporated into and is subject to our Terms of Service. Your use of the Services and any personal information you provide on the Services remain subject to the terms of this Privacy Policy and our Terms of Service.
Please read this Privacy Policy carefully, and if you have any questions, feel free to contact us at the Help Center.

By using the Services, you consent to the collection and use of your personal information as outlined in this Privacy Policy, as such policy may be amended from time to time. We may amend the Privacy Policy from time to time, and we encourage you to consult the Privacy Policy regularly for changes.

Our primary goals in collecting information are to improve our Services by providing a richer, more engaging experience, and to effectively administer your participation. Collected data also used for security assessment and testing to proactively identify, remediate, and prevent the exploitation of vulnerabilities that exist within an app, monitoring network activity to assure networks and systems are not compromised by internal and external threats and quickly remediated when they are. Testing is performed at least once every 2 calendar weeks. All user's data can be deleted per request.

When you register with us on one of the Services, we may ask you for personally identifiable information that can be used to contact or identify you. We also collect the other information that you provide as part of registration and the administration and personalization of your account. Please note that because a third-party site manages the purchases of virtual goods offered by the Service, we do not have access to your credit card details or billing information.

Other than names and email addresses provided at your discretion, we don’t generally collect any “Personally Identifying Information” about our users (such as social security number, telephone number, street address, driver’s license number, etc.). We may offer you the opportunity to submit other information about yourself (such as gender, age, occupation, hobbies, interests, zip code, language, area code, location, the time zone where a Service is used, mobile device, software, incident data, and network Media Access Control (MAC) address and connection, information about the hardware you may own, your favorite websites, friend information and fan pages), or we may be able to collect that information from social networking systems (“SNS”) on which you have used the Services (in accordance with the terms of use of those systems), which would then also be covered by this Privacy Policy. In addition to information about yourself, you may choose to share information about yourself in other content such as in games (“Content”). Any action you perform with other players is considered public, and at your own discretion.

If non-Personal Information is collected for an activity that also requires personal information, we may combine your non-personal information with your personal information in an attempt to provide you with a better user experience, to improve the value and quality of the Services and to analyze how its Services are used. The Service may also record game play information such as your game session duration or your high scores. When you use an SNS App on your social network page or use an SNS App on someone else’s page, we may record information regarding the use of that SNS App, and we may collect other information that is visible on your social network page in accordance with the relevant terms of use associated with that page.

Note that since most of our Services are served through social and mobile platforms, it is your responsibility to read and accept their Terms of Use, as well as their Privacy Policy prior to continuing. When you invite new members into your network or send messages through the Services, we collect and maintain on secure servers the information associated with those messages.

We are not responsible for the privacy practices of other web sites. We encourage our users to be aware when they leave our site to read the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by us.

Finally, in order to provide the best possible service and to allow us to make certain internal reports and make recommendations, we collect aggregate information about the use of the Services, including information about users accessing the Services on other sites, such as internet protocol addresses, browser type, browser language, referring / exit pages and URLs, other browser history, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, and the date and time (“Activity Information”). By using the Services, you consent to our retaining all the above-described information in anonymous form as long as we see fit.

By accessing the Service through a social network, mobile device or other third party platform or service or by connecting to such a third party network, platform or service via a Service, you are authorizing us to collect, store, and use in accordance with this Privacy Policy any and all information that you agreed the social network, mobile device or other third party platform could provide to us through the social network/mobile device/third party platform Application Programming Interface (API) based on your settings on the third party social network, mobile device or platform. Your agreement takes place when you connect with the third-party network, platform or service via the Service, and/or when you connect with a Service, or “accept” or “allow” (or similar terms) a Service to access your information through a social network, mobile device or other third-party platform or service.

We use the following tools for automatic data collection:

• Cookies, which are text files that websites store on a visitor’s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, helping us understand user activity and patterns, and facilitating online advertising.
• Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
• Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

To use the Web3 Services, we collect third party digital asset wallet data and digital asset transaction information. That allows you to engage our Services and transact on one or more Protocols. Your activities with any third-party digital asset wallet provider are governed by the relevant Terms of Service/Use (or equivalent thereto) and privacy policy associated with your third-party digital asset wallet. When you connect your third-party digital asset wallet to our Services, we will access information from your wallet, including the contents of your wallet, which may include digital assets, such as cryptocurrencies, NFTs, and tokens. AGAIN, WE WILL NOT ACCESS OR STORE YOUR WALLET PASSWORD, PRIVATE KEYS OR SECRET RECOVERY/BACKUP PHRASE ASSOCIATED WITH YOUR DIGITAL ASSET WALLET. YOU ARE SOLELY RESPONSIBLE FOR KEEPING YOUR WALLET PASSWORD, PRIVATE KEYS AND SECRET RECOVERY/BACKUP PHRASE SAFE AND CONFIDENTIAL

We may employ third party companies and individuals to facilitate its Services, to provide the Services on its behalf, to perform tasks (e.g., without limitation, maintenance services, database management, web analytics and improvement of the Services) or to assist us in analyzing how its Services are used.

To improve your game experience, we collect a series of data regarding your in-game activities, including but not limited to your activity logs, IP addresses, and browser info, and so forth. If you don't want us to do so, please let us know through our Help Center(http://support.heartofslots.com/contact), or via our support e-mail(heartgamescs@gmail.com) and we will stop collecting the data above. If you would like us to delete your record from its system, please contact us and we will attempt to accommodate your request if it is not legally obligated to retain the record.

If you have granted our access to your Account Information through a Service, you may request that we delete your Account Information by sending an email to: heartgamescs@gmail.com You can request deletion of your Account Information by dissociating or removing our application from your social network or third party service account in accordance with the instructions provided by the social network or third party Service.

You can request deletion of your Account Information by dissociating or removing our application from your social network or third-party service account in accordance with the instructions provided by the social network or third-party service. For Facebook platform:

• On Facebook access Account-> Settings & Privacy -> Settings -> Apps and Websites.
• Find the Game you want to delete in the list of apps.
• Press “Remove” to remove the game from your list.
• On the pop-up window check “Allow Facebook to notify the Game that your login connection was removed.
• They may offer you another way to log in.”
• Press “Remove”.

For Discord platform:

• Navigate to "User Settings".
• Go to "Connections".
• Find the game among the connections.
• Click on "X".

For MetaMask Wallet:

• Within the Account view, click on the 3 dots button on the top right-hand corner.
• In the expanded menu, click on Connected Sites.
• Click on the Disconnect next to any sites you wish to disconnect from.

If you have multiple accounts connected to the same site, the option to remove connections from all of your accounts will appear when you click disconnect. If you want to delete your account, including all your in-game data such as level progress and others, request that we delete your Account Information by sending an email to: heartgamescs@gmail.com Your account will be scheduled for deletion within 7 business days, and it cannot be restored after that time.

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register for any Services or send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on any Services. In the event that we learn that we have collected personal information from a child under age 13 we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at Help Center(http://support.heartofslots.com/contact)

We use your information to fulfill your specific requests and purchase orders and to send you purchase confirmation and other account-related information. In addition, the personal information you provide will allow us to send you messages regarding, among other things, new products, features, enhancements, special offers, upgrade opportunities, contests and events of interest. You may also later opt out of certain of these communications. You may opt out of all communications from us by sending an e-mail to: heartgamescs@gmail.com

We may also use personal and non-personal information, both individually and combined together, to better understand the behavior and preferences of customers, to troubleshoot technical problems, to serve static and dynamic advertising, to enforce Terms of Service, to ensure proper functioning of its products and services as well as to help improve Services and their content. In addition, we may combine non-personal information with personal information, such as an email address, to administer loyalty programs, tailor its offerings, web pages or game play experience to you. We may, however, use certain information about you that is not personally identifiable. We use public information collected to determine the kinds of content that you would like to view and to assist any advertisers in targeting their advertising. We also use your name, email address and other information on our system to notify you of new product releases, service notifications, and to solicit your feedback and input. Those emails will contain links for preference management and where appropriate, unsubscribe links should you decide you do not want to receive further emails.

You understand and agree that we may access, preserve, and disclose any information we may have about you and the contents of your account if required to do so by law or in a good faith belief that such access, preservation or disclosure is reasonably necessary to avoid liability, to comply with legal process, such as a search warrant, subpoena, statute, or court order, or to protect our rights and property.